Your data, in plain words.

Who looks after your data.

This website is run by Synapse Net, the project of its founders Giuliano Maroulis and Lorenzo Festa. They are responsible for the personal data described here. For anything about your data, write to privacy@synapsenet.io.

Only what you send us.

This website has no advertising and does not create accounts. With your permission, or in the United States unless you opt out, it uses Google Analytics and Microsoft Clarity to understand how the site is used (see Cookies below).

When you write to us, by email or with the contact form, we receive your name, your email address, your organisation if you give it, the topic you picked and whatever you put in the message. The form sends this to our inbox through our email provider and keeps a copy with our hosting provider so no message gets lost. To keep out spam, the form runs a short automated check from our hosting provider that you are a person; it sets no tracking cookies. That is the only personal data we collect through this website.

To answer you.

We use your message to reply, to send you the investor deck or other material you asked for, and to arrange a call or a live demo. We do not sell your data, share it with advertisers or use it for marketing you did not ask for.

The legal basis is your request and our legitimate interest in answering people who contact us about Synapse Net.

Only the ones you allow.

Necessary storage keeps the site and the contact form working and secure, and remembers your cookie choice. It is always on and is not used to track you.

Analytics cookies come from Google Analytics, loaded through Google Tag Manager. They tell us which pages are visited, for how long, from which kind of device and roughly from which country. Google keeps this data for up to 14 months and it is not used for advertising.

Microsoft Clarity shows us how the site is used: clicks, scrolling and the path through the pages, as heatmaps and as replays of visits. Text you type, including everything in the contact form, is hidden from the replays. Clarity keeps replays for about 30 days and summary data for up to 13 months. Google and Microsoft may process this data in the United States under the EU-US Data Privacy Framework.

Where you are decides how we ask. In the European Union, the EEA, the United Kingdom, California and most other places, nothing is loaded until you say yes. Elsewhere in the United States analytics is on by default and you can turn it off in Cookie settings. We honour the Global Privacy Control signal from your browser as an opt-out everywhere, even if you previously accepted analytics. Optional analytics and session recordings stay off while the signal is active, and Cookie settings shows that it has been acknowledged. Your choice is stored only in your browser. You can review it any time with Cookie settings at the bottom of every page; to enable optional analytics, first turn off the signal in your browser and then accept in Cookie settings.

The services that keep it running.

Our email is handled by our email provider, the website is served by a hosting provider, and Google and Microsoft provide the analytics described above if you allow it. Like any web server, the hosting provider keeps short technical logs of requests (such as IP address, browser and time) to deliver the site and keep it secure. These providers only process data on our behalf. Some of them may store data outside your country, with the safeguards the law requires.

No longer than needed.

We keep your messages while we are in contact with you and for a reasonable time after, so we can follow up. If you ask us to delete them, we will, unless we have to keep something by law.

You stay in control.

You can ask what data we hold about you, ask us to correct or delete it, object to how we use it, or ask for a copy. Write to privacy@synapsenet.io and we will answer within one month. If you live in the EU, the EEA or the UK, you can also complain to your local data protection authority.

If this changes, we update this page.

If we add anything else that uses personal data, we will update this notice first and, where the law requires it, ask for your consent. Last updated: 9 November 2026.